Case Study

Driving Healthcare HR Application Development Excellence

Premise

As an IT Project Manager at PreCheck in Houston, TX, I was responsible for leading critical application development initiatives within the organization’s Project Management Office (PMO). My role focused on bridging the gap between business needs, compliance requirements, and technical delivery, while ensuring efficiency and consistency across the enterprise.

Considerations

PreCheck operates in a highly regulated environment, where application development must align with both compliance obligations and operational demands. The challenges included:

  1. Coordinating among cross-functional teams spanning business, compliance, development, and operations.

  2. Reducing inefficiencies in project execution caused by inconsistent documentation standards.

  3. Driving consensus-driven decision-making while balancing diverse stakeholder priorities.

  4. Ensuring functional and technical specifications met both regulatory and business expectations.

Solution

To address these challenges, I:

  • Played a pivotal role in steering PMO-led application development projects, ensuring collaboration across diverse teams to maintain alignment on scope, quality, and timelines.

  • Developed standardized templates for functional and technical specifications, introducing consistency, clarity, and efficiency across all project documentation.

  • Facilitated consensus-driven decision-making by conducting stakeholder workshops, requirement-gathering sessions, and structured interviews with subject matter experts (SMEs).

  • Built a framework for cross-departmental collaboration, allowing compliance and business units to work hand-in-hand with technical teams on every phase of delivery.

Results

  • Successfully streamlined application development processes, reducing ambiguity and accelerating project timelines.

  • Established documentation standards that became a best practice reference for future projects within the PMO.

  • Enhanced stakeholder alignment and transparency, ensuring projects met both compliance and business objectives.

  • Strengthened PreCheck’s ability to deliver applications efficiently, while maintaining a strong focus on quality and regulatory adherence.