Case Study

Implementing ‘Community Affairs’ Digital Transformation Using Workflow Automation with Easy Forms and Bespoke Project Management Tools

For the past 39 years, ever since I was a student at the University of Houston, I have been affiliated with a wonderful organization called AeS and its parent organization DeH. Over the years, I was honored to be the Director of their PMO with a team of five project managers and was tasked to implement this project.

Recently, I had the honor of designing and developing the ‘Community Affairs’ (also called ‘Baar Umoor’) Workflow Automation & Project Entry Solution for both these organizations. It was a thrilling project where I used various development tools from the Microsoft stack, as well as two and possibly more project management tools, and bound them together with a workflow automation tool to create an end-to-end solution for easy project entry by laypersons who are not IT professionals or technology experts.

The exciting aspect of this project was that it allowed me to fulfil my nifty developer skills along with my seasoned project management skills to potentially assist so many people whom I have known for the longest time and many more like them, to streamline their project entry and reporting, and the subsequent useful collaboration and project success.

This solution provided Easy project entry forms suitable for non-IT or non-tech-savvy users and took their project entry data and automatically entered it into various project management tools based on user preferences. Beyond that, users could access these project management tools, see their own data, and update it as needed. Because they were familiar with their own data, they were much more open to using the project management tool. With that in mind, the solution was very successful, and we received excellent feedback for its implementation in real-world scenarios.

Some of the project management tools can scale globally to encompass appropriate file sharing, grouping, and permissions at all levels of the organization.